PRIVACY

Privacy And Data Collection Policy

 

Personal Information

 

We respect, protect and honor the privacy and data of any of our website visitors/buyer of our products.

 

We will ONLY collect and use your personal information to full fill services and orders requested by you. However, over the process we may collect certain online data from you or share with third party service providers and our accredited  advertiser partners  like Paypal, Facebook, Google, etc.

 

In order to access or use certain features of our services, you may need to register for an user account on our website. You agree to provide accurate, current and complete information during the registration process on our website and to update such information if it changes. Surfstar reserves the right to suspend or terminate your Account if any information provided during the registration process or at other times proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.

 

Third Party Analytics

 

We may use third-party web analytics services on our website, such as those of Google Analytics, Facebook pixels. These service providers use the sort of technology described in the Automatically-Collected Information section above to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of our website. we may collect and analyze information about your onsite activities, IP addresses, and inbound traffic sources and such. We are doing so with the purpose of helping us develop the design and layout of the site, and to improve the content of our website to better match the interests of our website users, to make better offers and optimize our ad delivery (to display only relevant ads to you, in other words). 

 

 

Newsletters, Social Media Campaigns, Special Offers and Updates

 

We will occasionally (once a month at the most) send you information on products, services, special promotions, contests, customer satisfaction surveys, events, and opportunities to interact with us and our community.

 

You can sign up to receive these emails and social media campaigns from us on our newsletter sign up page and/or during checkout while purchasing a product. You have the option to opt-out of these types of communications at any time.

 

Customer Service

 

If you place an order, we will use your name and email address to send you an order confirmation email, a shipping confirmation email. We will use your information to process your order and payment.

 

We will also communicate with you in response to your inquiries, to provide the services you request or answer questions you may have prior to/after your purchase, and to troubleshooting certain issues. We will communicate with you by email, in accordance with your preferences, we may ask you to share with us certain information, such as order ID, name, and so on.

 

Important Announcements

 

We will send you important announcements on rare occasions when it is necessary to do so. For instance, if our service/product is temporarily suspended for maintenance or out of inventory, we might send you an email, push notification, or an in application or web-based communication. Generally, you may not opt out of these communications, which are not promotional in nature.